How can we help?

Answers for Palma and the Palma apps, per brand where that matters.

Palma Launcher

Install PalmaPalma comes straight from palmalauncher.com, not from Google Play. This is how to install it on any brand.
Make Palma your home screenAt the end of the first start, Palma asks to become your home screen. Dismissed it or decided later? This is how to set it yourself.
Notifications don't show in PalmaPalma shows notifications next to your apps, but only with notification access and when your phone doesn't put Palma to sleep.
An update failsPalma and the Palma apps update themselves from palmalauncher.com. For that, an app needs one permission: installing apps.
Back up and restoreA backup is a text file that you keep. Palma sends it nowhere.
Styles and style codesA style changes Palma's colours, never where things are. You can also share a style as one line of text.
Fold postures: closed, open and half openOn a foldable, Palma adapts to how you hold it. On a regular phone you only see the closed posture.
Privacy: what goes online?Palma has no account, no ads and no tracking. What Palma knows stays on your phone. This is what does go online, and only when you use it.

My Palma Clock alarm didn't ringAn alarm that doesn't ring must not happen. It is almost always a permission or battery saving. This is how to check.

Palma Music in Android AutoPalma Music works in the car: your music, radio and podcasts. Because Music doesn't come from the Play Store, you turn on "Unknown sources" in Android Auto once.

Palma Cam: photo looks different or camera busyPalma Cam makes nothing up: no AI and no sharpening. If a photo looks different from what you expect, a look or device is usually on.

Palma Notes and the browserPalma Notes keeps notes, lists and tasks on your phone. If you like, you can also open them in the browser at notes.palmalauncher.com. You don't need an account for that.

The Palma Arcade leaderboardThe leaderboard is off by default. Joining is your choice, with a nickname and without an account.

Question not here? Email us at hello@palmalauncher.com or send feedback from the app. We answer ourselves.